Dq6-Sheila Essay Example | Topics and Well Written Essays - 1250 words

Dq6-Sheila - Essay Example The essay will discuss following thesis statement highlighting three major discussion questions that are provided. â€Å"Decision support, business intelligence and knowledge worker information system helps to enhance effective customer relationship management process in an organization that ensures business growth rate of an organization†. A decision support system can be considered as an effective computer programme application that evaluates and analyzes different types of valuable business data in order to ease the decision making process of the users (Laudon, 2011). The concept of knowledge sharing among the employees is emerging in contemporary organizational job structure due to growing competition in job market. Moreover, it is also true that each and every employee needs to utilize their knowledge and skills to evaluate and analyze any kinds of business data set. These have become prior responsibilities of employees (Galegher, 2014). It is true that, global business environment has become highly competitive. Decision support system significantly adds value after implying cost. On the other hand, knowledge workers bring efficiency in decision making process through the effective use of DSS. These require high business operation cost. But, end of the day it helps an organization to develop effective strategy. For example, Walmart has developed several strategies to enhance decision support system. The organization implemented installed and implemented numbers of decision support system including sales data warehouse and retail link in order to enhance strategy development process. This process somehow helped the organization to become market leader. In spite of huge application cost, organizations generally implements advanced technological applications in order to gain potential competitive advantages. Decision support system is such an effective system